Tags can be added to the feedbacks. Here you can group feedback as you like.

To add a tag, select All Feedbacks from the menu under the Reports tab. If the Edit button is not visible, click on the Columns button to make it visible.

Click the Edit button to open the following screen.

On this screen, enter the tag in the Tags section and click the save button.

When you insert a tag, you are presented with suggestions from previously created tags after you enter the first two letters.

Once you have entered the tag text, you can finally create a tag by adding comma (,).